About Cyberworks, a Las Vegas IT company: The team that shows up.
Cyberworks is a Las Vegas managed IT and security company. Since 2016 we have run the technology for schools, cannabis operators, professional firms and multi-site businesses. We do it onsite across the valley and remotely across the country, with the same people every time, under one agreement.
A+
BBB rating
Better Business Bureau
2016
In Las Vegas since
local, onsite, still here
35%
lower annual IT cost
Cristo Rey St. Viator, when we took over
One
team, one agreement
E-Rate service provider for schools and libraries
What we hold to
Four things we will not compromise on.
Onsite first
A technician in the building sees what a screen cannot. Near Las Vegas we start with thirty days onsite. Farther away we work remotely and get a technician on site when the job needs one.
Everything with a plug
Cameras, doors, screens, phones and cabling are part of the job, not somebody else's problem.
In writing
Scope, prices and plans are written down before work starts, and the report from the audit is yours to keep.
Your vendors call us
Carriers, software companies and installers deal with us. You get one answer.
Part of your team
We work like staff, not like a vendor.
The difference is hard to put a number on. It's in how we work: at your site, in your meetings, and on problems that are not strictly IT.
On site like your own staff
Our technicians work in your building on a schedule. Your people know them by name.
At the table with leadership
Budgets, plans, vendors and board reports. We do the thinking with the people who run the place.
Past the edge of IT
If it has a plug, a login or a vendor, we work it out. We do not hand it back because it's someone else's system.
Part of the place
Staff meetings, school events, team days. At one school we started student tech clubs, and students helped run AV at school events.
“They didn't just do IT; they became a part of the team.”
“They showed up, observed, and helped us execute on the vision.”
The people
People you'll know by name.
Two technicians are assigned to every account, so the person who answers already knows your network. Behind them is a wider bench of specialists and part-time technicians we bring in when the job calls for it. No offshore queue, no ticket roulette.
Nick Barber
Owner, CEO and Technician
Samuel Ward
Chief Operating Officer
Craig Kociborski
Senior Technician
Two people on every account
What happens when one of us is out.
A fair question to ask any IT provider. Here's our answer.
Insured for general and professional liability; the certificate is available on request.
Two people know every account
Each client has two technicians who know the building and the network, so a day off or a vacation never leaves you with a stranger.
The audit report is yours
The audit report belongs to you whether or not you hire us.
Around the clock is in the agreement
After-hours coverage is a line in the agreement with its own rate, not a favor that depends on who is awake.
Leaving is simple
After the first sixty days, either side can end the agreement with thirty days' written notice.
Where we work
Onsite across the valley. Remote across the country.
Our technicians come to you in Las Vegas, Henderson, North Las Vegas and the rest of Clark County. Everywhere else in the United States, we support you remotely. For a larger organization with sites in other states, we can staff a site or bring in technicians local to it.
Map from Google. If it doesn't load, use the link below.
The outline is the area on our Google listing. We work onsite across the whole valley and remotely across the country.
Free systems and security audit
Start with the audit. Keep the report.
We walk your site, your network, your cameras, your phones and your vendor contracts, then hand you a written report. Whatever you decide to do with it, it's yours.
A+ with the BBB · In Las Vegas since 2016 · No obligation