Cyberworks

School IT support in Las Vegas: The IT department your school cannot hire.

Embedded onsite technicians in Las Vegas for charter, private and Catholic schools, and E-Rate bids for the network underneath. One agreement, the same people every time.

A+

BBB rating

Better Business Bureau

2016

In Las Vegas since

local, onsite, still here

35%

lower annual IT cost at Cristo Rey St. Viator

from $144K to about $90K a year

E-Rate

service provider

on a school's USAC-funded request

What a school gets

Everything from the bell system to the board report.

A technician the staff know by name

Scheduled onsite days, plus a help desk that answers. Teachers stop troubleshooting and start teaching.

Devices ready on day one

Student and staff devices imaged, enrolled and managed; labs and carts that work the first morning of school.

Wi-Fi, switching and cabling

Campus networks built for testing days, streaming and a thousand devices at once, funded through E-Rate where eligible.

Cameras and door access

Surveillance, visitor entry and classroom door control, designed with the front office, installed and maintained by us.

Google and Microsoft administration

Accounts, groups, filtering and backups for the platforms your school already runs on.

Board-ready reporting

Plain-language reports your board and your auditor can read, with the numbers behind every recommendation.

E-Rate provider

The network can be funded. The bid is on us.

The federal E-Rate program pays a share of eligible network costs for schools and libraries. Category 2 covers the inside of the building: switches, wireless, cabling and managed internal broadband. We are an E-Rate service provider. We read your posted Form 470 and tell you whether we will bid. When we bid, the bid is compliant, and we supply every document the funding process needs from our side.

A school year with Cyberworks

  1. 01

    Summer

    Projects, refreshes and cabling while the building is quiet.

  2. 02

    August

    Every device, classroom and account ready before the first bell.

  3. 03

    School year

    Onsite days, tickets handled, cameras and doors maintained, vendors managed.

  4. 04

    Winter

    Our documents for your E-Rate filing, on time for the window.

  5. 05

    Spring

    Next year's plan and budget for the work outside E-Rate, in writing.

Results

A whole campus on one agreement.

We took over IT and AV for Cristo Rey St. Viator College Preparatory, a Las Vegas Catholic high school. The spend went down and the presence on campus went up.

Cristo Rey St. Viator College Preparatory, Las Vegas

35%

lower annual IT cost

Annual IT spend went from $144K to about $90K. AV and low-voltage spending fell 42 percent. The school gained daily onsite support.

Straight answers

Questions schools ask

We are part of a charter network or a diocese. Does that work?

Yes. We work alongside network and diocesan IT where it exists, take the campus-level work they cannot staff, and report the way they ask us to.

Can we start in the middle of a school year?

Yes. The first thirty days are onsite. We learn the campus and the people before anything is signed. Any work you ask for in that time is quoted first. The transition happens around your calendar, not ours.

What does E-Rate actually pay for?

A share of eligible costs for the internal network: switches, wireless, cabling and managed internal broadband. The share depends on your school's discount rate. Your staff or consultant file the applicant forms; we provide everything the filing needs from the provider side. Program rules bar a bidder from writing the 470, so we never do. The E-Rate page has the steps and the dates.

Do you do student devices too?

Yes. Imaging, enrollment, management and repairs, including loaner programs and end-of-year collection.

Two ways to start

Start with the audit, or send us your Form 470.

A walk through the campus, a written report your board can read, and no obligation. The audit is a general service. It does not scope or price a Form 470. If a 470 is already posted, send the link and we reply within one business day.

A+ with the BBB · In Las Vegas since 2016 · No obligation